Below, you can find details of our conditions of sale, privacy policy and website terms of use. Any queries arising from the information below should be referred to info@marzentractorparts.com
CONDITIONS OF SALE
From the date the product is received, all products supplied come with a 12-month replacement part only warranty. The warranty only covers breakdowns or faults due to a defect in materials or workmanship. It does not cover wear & tear, incorrect installation, lack of routine maintenance, accidental damage or damage caused by negligence or misuse, or unauthorised modification. This warranty is made available to the Customer who is the initial purchaser of the product provided that an appropriate proof of purchase can be shown. It is the responsibility of the purchaser to ensure all our products are fitted by a fully qualified engineer in line with the original manufacturers' instructions. All items must be checked for full compatibility, fit for purpose and prior to installation.
All goods remain the property of Marzen Tractor Parts Co. until paid for in full.
If you need to cancel an order please let our sales team know as soon as possible. After an order has been dispatched it is not possible to cancel the delivery with our carriers. Please do not refuse to accept a delivery as a way of cancellation. If delivery of an order is refused the goods will be returned to us by our carriers. A charge is still incurred for this return which will be deducted, plus handling charges, from any refund amount.
If items are missing from your order, please notify us as soon as possible.
If you wish to cancel non-stock or special order item, this must be done before the order is placed with our production line.